2024 Atandt cellular data not working

Oct 25, 2020 · Cellular data not working after upgrade. Switched from an 11 to a 12, both purchased from Apple, and cellular data does not work. I can make/receive calls and texts but cannot use data. Three calls with AT&T, restarted phone, toggled airplane mode and cellular options, and reset network settings. Was supposed to get a call back from someone ... . Gunter

Apr 23, 2018 · Our Troubleshoot & Resolve Tool is a fantastic resource to use when you run into issues like this. Select the device you are using, and then under Service/network issues choose Internet. Another thing we do when you are experiencing data connection issues is to Reset Network Settings on all devices. Tap Settings> General> Reset> Reset Network ... Mar 12, 2021 · If the cellular network is still not available on your iPhone or iPad, try restarting the device. For your iPad, just press the power button until the power off screen appears, then slide the power off icon right in order to initiate the shut down. For the iPhone, hold and press one of the volume buttons and the side button, then slide to power ... Cellular data not working. Att sold me a phone now that I owe 10 payments my cellular data don’t work. What can I do because this was never told to me.10 Messages Wednesday, October 5th, 2022 2:18 AM Cellular Data Is Not Working Hi, I have two iPhone SE 2020s. One of the phone will not connect to cellular data from the day I receive them. Since I work out of home, I use my home wifi, but when I am outside and try to use the phone's cellular data, the 5G wheel keeps spinning but no connection.Also Reset your Network Settings, go to Settings > General > Reset > Reset Network Settings. This refreshes your network. Make sure your Device Software Is Updated to the latest version, this will help with resetting your device and connection. Enough space, a Wi-Fi connection and at least 80% batter y is required for the update.Nov 30, 2018 · Since the update my mobile data stopped working. I tried everything, changing the APN settings, toggling, talking to SAMSUNG India and US to no avail. Here is what was wrong: It seems like AT&T has 3G and 4G/LTE sims this problem is with their 3G sim it doesnt work with the new update unless you roll back to 3G APN settings. Turn the iPhone or iPad by holding down the Power button. Wait for at least 10 seconds before turning the device back on again. Now, you will be able to check if the cellular data is working again. Should the device’s cellular data be not working still, then you might need to check the third method. Method 5.Nov 13, 2021 · Your cellular data should immediately start working again. Contact your carrier's support if you have issues doing so, and consider limiting your data usage in the future to avoid running out again. 2. Ensure Airplane Mode Is Turned Off. Airplane mode disables your iPhone’s cellular, Wi-Fi, and Bluetooth connections. 2) Inside the app go to Profile and Settings. 3) Go to Manage My Data. 4) On Sponsored Data: If it is enabled, disable it. Wait 5 mins. Restart your device. Repeat steps 1-4, this time turn sponsored Data on. Wait 5 mins and turn off and then back on your device. Boom: check your cellular data it is now working.Since the update my mobile data stopped working. I tried everything, changing the APN settings, toggling, talking to SAMSUNG India and US to no avail. Here is what was wrong: It seems like AT&T has 3G and 4G/LTE sims this problem is with their 3G sim it doesnt work with the new update unless you roll back to 3G APN settings.Jul 16, 2018 · Cellular data not working I have an iPhone 6s plus and my data is not working unless im on wifi to use the internet. Ive tried everything to reset it im on an prepaid unlimited plan I was on the att store for hours and no one knows how to fix this problem. Go to Settings -> Cellular and turn on the switch next to Cellular Data at the top of screen. You’ll know Cellular Data in on when the switch is green. If Cellular Data is already on, try toggling the switch off and back on. This will give Cellular Data a fresh start, just in case it’s not working because of a minor software glitch.Jun 27, 2022 · For Android 11 and earlier: Go to "Settings -> Network & Internet -> Mobile network." Make sure "Mobile data" is switched on, then tap "Data warning & limit." Here you need to make sure that "Set data limit" is switched off, or at least no lower than the limit provided by your network. If your carrier allows it, you can view your APN settings in one of the following locations: Settings > Cellular > Cellular Data Network. Settings > Mobile Data > Mobile Data Options > Mobile Data Network. If your device doesn't have either option, contact your carrier. To change your settings, tap each field and enter the details from your ...Jan 13, 2022 · Let’s meet in a Direct Message (DM) regarding your new iPhone 13 and its inability to use cellular data. Please check your Direct Message Inbox. It’s the chat icon next to the bell icon in the upper right corner of the Forums. Looking forward to helping you! Lar, AT&T Community Specialist Go to Settings -> Cellular and turn on the switch next to Cellular Data at the top of screen. You’ll know Cellular Data in on when the switch is green. If Cellular Data is already on, try toggling the switch off and back on. This will give Cellular Data a fresh start, just in case it’s not working because of a minor software glitch.Oct 24, 2022 · How to Fix AT&T Cellular Data not Working: Start With Checking if your cellular data is turned on. Your access to AT&T cellular data is weak. Restart your Device. Turn Off Wi-Fi on your Device. Enable then Disable Airplane Mode. Remove your SIM, then Re-insert it. Reboot your Device With Data Roaming Turned On. Go to Settings > General > Reset > Reset Network Settings, this refreshes your network. We also recommend our Troubleshoot And Resolve Tool > Fix An Issue > Connection > Messaging & Internet, to assist fix your cellular connectivity and message service. Let us know if this is helpful! Thank you for reaching out to the community!Turn off airplane mode.Most phones show an airplane icon when airplane mode is on. Check your SIM card.You may have to take it out and put it back in if your phone displays Insert SIM or Emergency Call Only.Also Reset your Network Settings, go to Settings > General > Reset > Reset Network Settings. This refreshes your network. Make sure your Device Software Is Updated to the latest version, this will help with resetting your device and connection. Enough space, a Wi-Fi connection and at least 80% batter y is required for the update.Oct 25, 2020 · Cellular data not working after upgrade. Switched from an 11 to a 12, both purchased from Apple, and cellular data does not work. I can make/receive calls and texts but cannot use data. Three calls with AT&T, restarted phone, toggled airplane mode and cellular options, and reset network settings. Was supposed to get a call back from someone ... Dec 7, 2022 · Try a manual scan and select a network other than the one you're currently on. This won’t work in Mexico or Canada. Restart your device. If it has a removable battery, take it out and put it back in. Remove your laptop card if you’re using one, restart your laptop, and reinsert the card. Use the international coverage map to confirm data ... Check your wireless usage to confirm data on your plan. Also, check out your AT&T Prepaid Coverage for connection and signal strength. Lastly, here is our helpful Troubleshoot And Resolve Tool to help fix your mobile data connection, go to Fix An Issue > Connection> Call& data quality/Internet and make sure you have correct device at Change Device.AT&T Community Forums. Wireless. Features & Services. Data & Messaging Features, ... Cellular Data not working. Gift your grad endless possibilities. Celebrate right now and connect them to their brightest future.Mar 21, 2023 · It can take two to five days for data use to post in myAT&T, so amounts shown online may not reflect all use since your last bill. Time stamps for current data or text usage may be off by up to 4 hours in myAT&T. Here are some things to keep in mind: We usually update recent data use every three hours. Thank you for the information provided, we also recommend reinserting your SIM Card to reset your device and reset your network settings to refresh your connection. Go to Settings>General>Reset>Reset Network Settings. Also, let us know what type of device you are currently using to better assist you with troubleshooting steps.My cellular data stopped working where I could only have coverage/receive messages/texts when I was in a wifi area. However, I could not access anything with wifi off and cellular on.Nov 30, 2018 · Since the update my mobile data stopped working. I tried everything, changing the APN settings, toggling, talking to SAMSUNG India and US to no avail. Here is what was wrong: It seems like AT&T has 3G and 4G/LTE sims this problem is with their 3G sim it doesnt work with the new update unless you roll back to 3G APN settings. May 10, 2022 · Settings icon > scroll to and select General management > select Reset > Reset network settings > Reset settings > select Reset to confirm. If that does not work, go into cellular settings and see if you can select a carrier. If neither works, you may need to add the international pay per use feature to your line. Turn the iPhone or iPad by holding down the Power button. Wait for at least 10 seconds before turning the device back on again. Now, you will be able to check if the cellular data is working again. Should the device’s cellular data be not working still, then you might need to check the third method. Method 5.Current problems and outages | Downdetector. User reports indicate no current problems at AT&T. AT&T offers local and long distance phone service, broadband internet and mobile phone services to individuals and businesses. Go to Settings > General > Reset > Reset Network Settings, this refreshes your network. We also recommend our Troubleshoot And Resolve Tool > Fix An Issue > Connection > Messaging & Internet, to assist fix your cellular connectivity and message service. Let us know if this is helpful! Thank you for reaching out to the community!Jul 2, 2022 · It is now a safety concern as I need to be alone tomorrow and it is essential that I be able to use maps to navigate. Some texts are getting through but with a significant delay. A map will partially load and then just spin. I tried turning on and off all data and cellular settings. Turned off all app data except maps with no fix. Apr 11, 2021 · The closer to -120 dBm, the worse your signal. Let’s say you have -50 dBm signal outside (full bars) but have a building or factory lined with any or all types of metal: steel, aluminum, brass, copper, iron, etc. This means it can potentially subtract an additional -50 dBm once it reaches inside for a signal strength of -100 dBm (1-2 bars). Apr 11, 2021 · The closer to -120 dBm, the worse your signal. Let’s say you have -50 dBm signal outside (full bars) but have a building or factory lined with any or all types of metal: steel, aluminum, brass, copper, iron, etc. This means it can potentially subtract an additional -50 dBm once it reaches inside for a signal strength of -100 dBm (1-2 bars). If your plan uses an eSIM, follow these steps: On the new iPad, go to Settings > Cellular Data > Set up Cellular Data. If you see a Transfer button next to the carrier you want, tap it. Then follow the directions to transfer service. You might need to wait a few minutes for the activation to complete. If you don’t see a Transfer button, or if ...Jul 25, 2023 · This feature could still be turned on if you have no data connection. If Airplane Mode is turned off, you can try turning it on and off again. A cycle in and out of this mode has been known to fix mobile connections for some people. Disable Wi-Fi. This shouldn't happen, but sometimes it does, especially on older iPhone models. Oct 17, 2022 · I am on AT&T with an iPhone 12, iOS version 16.0 (20A362). As of yesterday my cellular data stopped working — only WiFi will give me Internet. I’ve switched cellular connectivity on and off, up... Jun 19, 2022 · You will not lose data like pictures, videos, or text. iPhone: Settings>General>Reset>Reset network settings. Android: Settings>General Management>Reset>Reset network settings. Next, visit our AT&T Wireless Support webpage and select Get Suggestions. You'll be directed to the Fix an Issue section. Find help for your AT&T Wireless℠ plan, international plan, or parental controls. Learn how to help your wireless signal with AT&T Cell Booster. Explore wireless add-ons, apps, and more. The first one involves resetting your network settings as mentioned, by @sandblaster. This will be the seventh step on this page. This options resets Wi-Fi networks and passwords, cellular settings. Check out the steps below for additional steps to resolve your data connection. Go to Settings> Cellular Settings> Network> Reset Network.It can take two to five days for data use to post in myAT&T, so amounts shown online may not reflect all use since your last bill. Time stamps for current data or text usage may be off by up to 4 hours in myAT&T. Here are some things to keep in mind: We usually update recent data use every three hours.Jan 12, 2023 · Open the Settings app. Tap Cellular. Make sure Cellular Data is toggled on. Make sure the apps you want to use cellular data for are toggled on. Note: if you are traveling internationally, follow these steps to make sure your iPhone is set up for data roaming: Opening the Settings app. Tap Cellular. If the cellular network is still not available on your iPhone or iPad, try restarting the device. For your iPad, just press the power button until the power off screen appears, then slide the power off icon right in order to initiate the shut down. For the iPhone, hold and press one of the volume buttons and the side button, then slide to power ...AT&T is an American telecommunications company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US. AT&T also offers television services under their U-verse brand. AT&T has near-national wireless coverage.AT&T is an American telecommunications company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US. AT&T also offers television services under their U-verse brand. AT&T has near-national wireless coverage.Sep 6, 2022 · There is no connection between cellular data and factory reset. Thus, be mindful before adapting the method to fix the mobile data not working problem. Here are 10 useful ways to fix cellular data not working. 1. Fix Cellular Data Not Working without Data Loss (Recommended) 2. Turn Off Airplane Mode; 3. Turn On Cellular Data; 4. Restart Your ... Swipe down from the top right of the screen to see the Control Center and look for the Mobile Data icon, which is an antenna to the right of Airplane mode. If it's off, tap it to turn it on ... Nov 10, 2021 · Go to Settings -> Cellular and turn on the switch next to Cellular Data at the top of screen. You’ll know Cellular Data in on when the switch is green. If Cellular Data is already on, try toggling the switch off and back on. This will give Cellular Data a fresh start, just in case it’s not working because of a minor software glitch. It is important to back up your device before doing this. For instructions visit our Device How to Page and select the Make and Model of your device. Thank you for being part of the Community Forums, and have a great weekend. In some cases, powering down the phone for 3-5 minutes has resolved the data access issue.Turn the iPhone or iPad by holding down the Power button. Wait for at least 10 seconds before turning the device back on again. Now, you will be able to check if the cellular data is working again. Should the device’s cellular data be not working still, then you might need to check the third method. Method 5.Current problems and outages | Downdetector. User reports indicate no current problems at AT&T. AT&T offers local and long distance phone service, broadband internet and mobile phone services to individuals and businesses. If you have an iPhone 4 or higher and data is not working after taking these steps, please contact customer service for assistance at (888) 345-5509. If you have an Apple iPhone 3GS, data can be configured once the phone has been updated to iOS 5 or higher. These phones can then work for cellular data, however picture messaging cannot be ... Feb 24, 2022 · Check to see if any devices activate around the time you see service drops. Restart your device. Check out causes why your device may be slowing down. Give this a try and let us know what you find. While time of day can be a factor in impacting your cellular data strength, so, too, can other things like equipment and the environment. Data over 5G just stopped working recently. I could reset my network settings and it would work for a few minutes then stop working again. I was able to switch Voice & Data to LTE and now apps and data are working. Settings -> Cellular -> Cellular Data Options -> Voice & Data -> LTE. 0.This is what I did. 1.Insert at&t prepaid sim card. 2.Go to Setting, General, and VPN. 3.Delete former VPN setting of another sim card. 4.Then restart iPhone. 5.Date will work under the new VPN setting. The setting will be automatically set up with the at&t sim card.Thank you for the information provided, we also recommend reinserting your SIM Card to reset your device and reset your network settings to refresh your connection. Go to Settings>General>Reset>Reset Network Settings. Also, let us know what type of device you are currently using to better assist you with troubleshooting steps.Jun 19, 2022 · You will not lose data like pictures, videos, or text. iPhone: Settings>General>Reset>Reset network settings. Android: Settings>General Management>Reset>Reset network settings. Next, visit our AT&T Wireless Support webpage and select Get Suggestions. You'll be directed to the Fix an Issue section. May 31, 2023 · Turn off airplane mode.Most phones show an airplane icon when airplane mode is on. Check your SIM card.You may have to take it out and put it back in if your phone displays Insert SIM or Emergency Call Only. Oct 1, 2022 · If your plan uses an eSIM, follow these steps: On the new iPad, go to Settings > Cellular Data > Set up Cellular Data. If you see a Transfer button next to the carrier you want, tap it. Then follow the directions to transfer service. You might need to wait a few minutes for the activation to complete. If you don’t see a Transfer button, or if ... Turn the iPhone or iPad by holding down the Power button. Wait for at least 10 seconds before turning the device back on again. Now, you will be able to check if the cellular data is working again. Should the device’s cellular data be not working still, then you might need to check the third method. Method 5.Nov 30, 2018 · Since the update my mobile data stopped working. I tried everything, changing the APN settings, toggling, talking to SAMSUNG India and US to no avail. Here is what was wrong: It seems like AT&T has 3G and 4G/LTE sims this problem is with their 3G sim it doesnt work with the new update unless you roll back to 3G APN settings. Cellular data not working. Out of nowhere, my cellular data stopped loading anything despite “5ge” being in the corner with full bars. I’ve tried powering off my phone, taking the SIM card out, nothing is working. I can’t troubleshoot the network because I would have to sign in and I do not pay for this account. My dad does.Dec 10, 2022 · 2. Check Cellular Data Settings. To be on the safe side, take a look at cellular data settings and make sure it is turned on. Go to "Settings -> Cellular/Mobile Data" and make sure the toggle next to "Cellular Data" or "Mobile Data" is turned on. If it's already on, turn it off and back on again. 3. Wait 1 minute. Then press and hold the power button until the Apple logo appears. 3. Update your carrier settings. Sometimes your carrier may release updates that are designed to improve your cellular data performance. Check to see if there is an update and if there is an update, update your carrier settings.Since the update my mobile data stopped working. I tried everything, changing the APN settings, toggling, talking to SAMSUNG India and US to no avail. Here is what was wrong: It seems like AT&T has 3G and 4G/LTE sims this problem is with their 3G sim it doesnt work with the new update unless you roll back to 3G APN settings.Sep 14, 2020 · Go to settings/general/about. What do you see for carrier? If not ATT, your APN settings are likely not correct. Resetting network settings normally fixes that but try a reboot too. Obviously, also make sure cellular data is on. Other than that, though, not much else you can do but call. Your line may not be provisioned correctly. Find outages in your area Select your service Wireless (mobile phone) AT&T Internet, AT&T Phone, or U-verse® TV Get help with Wi-Fi® weak spots Manage connected devices Check for outagesJul 25, 2021 · Go to Settings > General > Reset > Reset Network Settings, this refreshes your network. We also recommend our Troubleshoot And Resolve Tool > Fix An Issue > Connection > Messaging & Internet, to assist fix your cellular connectivity and message service. Let us know if this is helpful! Thank you for reaching out to the community! Apr 23, 2018 · Our Troubleshoot & Resolve Tool is a fantastic resource to use when you run into issues like this. Select the device you are using, and then under Service/network issues choose Internet. Another thing we do when you are experiencing data connection issues is to Reset Network Settings on all devices. Tap Settings> General> Reset> Reset Network ... SAHMED. tried 1. restore the phone erase and reset 2. Change the SIM (twice) 3. reset network settings 4. support team change to new number and internet start working but when they move back to old number no internet.Nov 13, 2021 · Your cellular data should immediately start working again. Contact your carrier's support if you have issues doing so, and consider limiting your data usage in the future to avoid running out again. 2. Ensure Airplane Mode Is Turned Off. Airplane mode disables your iPhone’s cellular, Wi-Fi, and Bluetooth connections. Make sure you're properly inserting the SIM card and confirm that your cellular data is enabled. Resetting your network settings in your device will refresh your connection which will improve your service. Using your Samsung Galaxy S21, go to: Settings>General Management>Reset>Reset network settings. There's a device support tool we offer that ...May 7, 2021 · It would be a pleasure to assist you with reconnecting your data. As stated by our ACE Community member. To resume your data connection you will need to pay for the plan right away for it to work. If you have already paid for the new plan, it appears there may be something else causing this issue. Turn off airplane mode.Most phones show an airplane icon when airplane mode is on. Check your SIM card.You may have to take it out and put it back in if your phone displays Insert SIM or Emergency Call Only.iPad is not connect to cellular. Recently anytime I disconnect my iPad from the cellular network it won’t recognize the cellular connection. It worked perfect until a couple of weeks ago. For a bit turning it off and back on worked but now it is not. I have reset the network settings, turned on airplane mode and everything, but nothing works.Go to Settings > General > Reset > Reset Network Settings, this refreshes your network. We also recommend our Troubleshoot And Resolve Tool > Fix An Issue > Connection > Messaging & Internet, to assist fix your cellular connectivity and message service. Let us know if this is helpful! Thank you for reaching out to the community!Oct 17, 2022 · I am on AT&T with an iPhone 12, iOS version 16.0 (20A362). As of yesterday my cellular data stopped working — only WiFi will give me Internet. I’ve switched cellular connectivity on and off, up... Cellular data not working I have an iPhone 6s plus and my data is not working unless im on wifi to use the internet. Ive tried everything to reset it im on an prepaid unlimited plan I was on the att store for hours and no one knows how to fix this problem.2. Check Cellular Data Settings. To be on the safe side, take a look at cellular data settings and make sure it is turned on. Go to "Settings -> Cellular/Mobile Data" and make sure the toggle next to "Cellular Data" or "Mobile Data" is turned on. If it's already on, turn it off and back on again. 3.You will not lose data like pictures, videos, or text. iPhone: Settings>General>Reset>Reset network settings. Android: Settings>General Management>Reset>Reset network settings. Next, visit our AT&T Wireless Support webpage and select Get Suggestions. You'll be directed to the Fix an Issue section.If you have an iPhone 4 or higher and data is not working after taking these steps, please contact customer service for assistance at (888) 345-5509. If you have an Apple iPhone 3GS, data can be configured once the phone has been updated to iOS 5 or higher. These phones can then work for cellular data, however picture messaging cannot be ...Jun 1, 2022 · The first one involves resetting your network settings as mentioned, by @sandblaster. This will be the seventh step on this page. This options resets Wi-Fi networks and passwords, cellular settings. Check out the steps below for additional steps to resolve your data connection. Go to Settings> Cellular Settings> Network> Reset Network. Apr 23, 2018 · Our Troubleshoot & Resolve Tool is a fantastic resource to use when you run into issues like this. Select the device you are using, and then under Service/network issues choose Internet. Another thing we do when you are experiencing data connection issues is to Reset Network Settings on all devices. Tap Settings> General> Reset> Reset Network ... Aug 6, 2021 · Check your wireless usage to confirm data on your plan. Also, check out your AT&T Prepaid Coverage for connection and signal strength. Lastly, here is our helpful Troubleshoot And Resolve Tool to help fix your mobile data connection, go to Fix An Issue > Connection > Call& data quality/Internet and make sure you have correct device at Change ...

Aug 8, 2022 · Restart your device - If a power cycle does not resolve your issue, perform a device restart. Press and hold the Volume down and Side buttons, then select Restart > Restart. It's very important that you backup/restore your data and files after the factory reset. Select the SETTINGS tab, then scroll to and select About Gear. . Orion

Jan 8, 2023 · This will delete all network settings, returning them to factory defaults. From the home screen, select the Settings app > scroll to and select General > scroll to and select Reset > select Reset Network Settings > select Reset Network Settings again to confirm. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE. I called them again and they told me they need to re-activate the SIM, so they did that and it's still not working. I tried Resetting my network, re-insert SIM, toggled cellular data and airplane mode on/off and also removed International Day Pass from my account, but still no luck. When I checked my data balance by dialing *3282* it says I ...Cellular data not working after upgrade. Switched from an 11 to a 12, both purchased from Apple, and cellular data does not work. I can make/receive calls and texts but cannot use data. Three calls with AT&T, restarted phone, toggled airplane mode and cellular options, and reset network settings. Was supposed to get a call back from someone ...Check your wireless usage to confirm data on your plan. Also, check out your AT&T Prepaid Coverage for connection and signal strength. Lastly, here is our helpful Troubleshoot And Resolve Tool to help fix your mobile data connection, go to Fix An Issue > Connection> Call& data quality/Internet and make sure you have correct device at Change Device.Apr 2, 2023 · Make sure mobile data or cellular data is turned on. (This is important because if somehow your data was turned off, this would hinder your connection, so it's always good to just double-check that mobile data is enabled) Disconnect from Wi-Fi ® to test your mobile data. (This helps because tunring off Wi-Fi will ensure that this feature ... I apologize that you are having issues with your iPad not connecting to data. The first step I would try is resetting your network settings. You can do this by tapping on settings - general - reset - reset network settings. This forces your iPad to re-register its network settings. This fixes the problem about 99% of the time.Reder’s suggestions on Fix Cellular Data Stopped Working – No Internet, Solution #1. Make Sure the Cellular/Mobile Data toggle is turned ON. Solution #2. Turn On Airplane Mode On and Turn off. Solution #3. Check for Carrier Update on your iPhone. Solution Fix #4. Restart your iPhone, Cellular iPad.Go to Settings > General > Reset > Reset Network Settings, this refreshes your network. We also recommend our Troubleshoot And Resolve Tool > Fix An Issue > Connection > Messaging & Internet, to assist fix your cellular connectivity and message service. Let us know if this is helpful! Thank you for reaching out to the community!Android device data settings. To program your Android TM device with the correct settings: Tap your Settings menu. Choose either Wireless & Networks, More Networks, or Connections. Tap Mobile Networks, then Access Point Names. Find and select the option to add a new APN. You may find a plus (+) symbol on the screen, or tap the menu button.Follow these tips if your mobile data isn't working Turn your phone off and back on. Make sure mobile data or cellular data is turned on. Disconnect from Wi-Fi ® to test your mobile data. Turn off airplane mode.Jan 8, 2023 · This will delete all network settings, returning them to factory defaults. From the home screen, select the Settings app > scroll to and select General > scroll to and select Reset > select Reset Network Settings > select Reset Network Settings again to confirm. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE. Restart your device - If a power cycle does not resolve your issue, perform a device restart. Press and hold the Volume down and Side buttons, then select Restart > Restart. It's very important that you backup/restore your data and files after the factory reset. Select the SETTINGS tab, then scroll to and select About Gear..

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